Thank you very much for your continued support of Shizendo Online Store.
Please note that our shipping operations and Customer Center will be closed for the Golden Week holidays during the period listed below.
Orders and inquiries received from Thursday, May 7 onward may take longer than usual to be processed.
We apologize for any inconvenience this may cause and sincerely appreciate your understanding.
Period of Closure: May 2 (Sat) – May 6 (Wed)
Shipping Schedule
Last shipping day before the closure: May 1 (Fri)
Shipping resumes: May 7 (Thu)
Orders confirmed by 12:00 noon on May 1 (Fri) (JST) will be shipped on the same day.
Orders confirmed after 12:00 noon on May 1 will be shipped sequentially from May 7 (Thu).
*Please note that deliveries after the holiday period may be delayed due to road congestion and other delivery-related circumstances. We recommend placing your order well in advance if you need your items by a specific date.
*A shipping confirmation email will be sent on the day your order is shipped. Please check the delivery status from the link in that email.
About the Shizendo Online Store Customer Center
Last business day before the closure: May 1 (Fri), 12:00 noon (JST)
Business resumes: May 7 (Thu), 9:00 a.m. (JST)
Inquiries received during the closure period will be handled sequentially from May 7 (Thu).
*You may also find answers on our Frequently Asked Questions page during the closure period.
We apologize for the inconvenience and appreciate your understanding.
Please feel free to contact Shizendo Online Store if you have any questions.
