Thank you very much for shopping with SHIZENDO.
Our shipping operations and Customer Support Center will be closed during Japan's September holiday period.
Please note that shipping and responses to inquiries may take longer than usual after the holiday closure.
We apologize for any inconvenience and appreciate your understanding.
If you are currently working on a project or planning to work on one during the September holidays, we recommend placing your order early.
The September holidays are just around the corner! Click here for our “Early Order Campaign.”
【Holiday Closure】
September 19 (Sat.) – September 23 (Wed., Holiday)
【Shipping Schedule】
Last Shipping Date: September 18 (Fri.)
Shipping Resumes: September 24 (Thu.)
Orders placed by 12:00 noon on September 18 (Fri.) will generally be shipped the same day. However, depending on the contents of your order, shipment may be scheduled for September 24 (Thu.) or later. In such cases, we will contact you individually.
Orders placed after 12:00 noon will be shipped sequentially from September 24 (Thu.) onward.
※Please note that deliveries after the holiday period may be delayed due to traffic congestion or other delivery circumstances. We kindly recommend placing your order with sufficient time for delivery.
※A shipping confirmation email will be sent on the day your order is shipped. Please refer to this email for your delivery status.
【SHIZENDO Online Store Customer Support Center】
Customer Support Closes: September 18 (Fri.) at 12:00 noon
Customer Support Resumes: September 24 (Thu.) at 9:00 a.m.
Inquiries received during the holiday closure will be answered sequentially from September 24 (Thu.) onward.
※During the holiday closure, please also refer to our Frequently Asked Questions.
We apologize for any inconvenience and appreciate your understanding.
If you have any questions, please feel free to contact the SHIZENDO Online Store.
