① Add a product to the cart: You can delete it, but if you want to add a quantity, please return to the product page and change the quantity.

② Check the various consent/approval items

③Click the checkout button to go to the customer information input screen

④Enter customer information

• Confirm your order details. If you wish to change your order details, click the bag icon in the upper right corner to return to your cart.
• Enter contact information, shipping address, and payment information
  If you would like the item to be shipped to an address different from your own address, enter the desired shipping address in the shipping address field. For Google pay and Paypal, entering details can be omitted.
• Choose a payment method
  If you wish to change your billing address, you must do so before entering your card information. Please note that once all card information is entered and the enter key is pressed, the payment will be completed immediately.

⑤Pay now and click the payment button of your choice to complete your order.

⑥Confirm your order confirmation email
Please be sure to check your email for ``Confirmation of order details Order number: #0000.'' If you do not receive an email, your order may not have been completed. We apologize for the inconvenience, but please contact us using the inquiry form.

1. Cancellation after order In principle, we do not accept cancellations after ordering, but if it is unavoidable, please let us know as soon as possible using the return inquiry form. We will only respond if the shipping process has not been completed.

2. Regarding adding products after placing an order Due to system reasons, we are unable to accept additions of products after placing an order. Please cancel the order and place a new order, or place a separate order for the additional items and place the order again. Regarding bundling, we will only accept products that have not yet been shipped.

3. Cooling-off According to the Specified Commercial Transactions Law, mail-order sales are not subject to the cooling-off system.

4. Please check the return policy regarding returns.

・Payment by credit card /VISA・MASTER CARD・American Express・JCB

・Others/Google Pay・Apple Pay・Deferred payment Paidy (convenience store payment)・PayPal・PayPay

If you select credit card as your payment method, your card information will be instantly confirmed online. We will ship the item as soon as we receive approval from the credit card company.

*Credit card information, customer personal information, and purchasing information are encrypted using SSL.
We have established a privacy policy to ensure security so that your information will not be leaked to others.
*Cash on delivery not available
*Receipts can be downloaded from the "Print Receipt Button" on the order completion screen or the link in the "Order Confirmation Email".
*The statement will clearly state "至善堂 SHIZENDO".

Shipping charges and product specifications are stipulated only by Shizendo. Prices may vary when ordering in-store or by phone.

1.Honshu, Shikoku, Kyushu region

Shipping service for single orders of 11,000 yen or more including tax. Less than 11,000 yen including tax: 770 yen (tax included) ・Total product weight (excluding packaging materials) less than 100g ・Thickness 3cm or less ・Up to A4 size: 360 yen (tax included)

・Products marked as "factory direct item (separate shipping)" require an additional shipping fee of 1,100 yen (tax included).

・Please contact us for packages over 10 kg.

2. Okinawa, Hokkaido, and remote island areas

Shipping service available for single orders of 33,000 yen or more including tax. Less than 33,000 yen (including tax): 1,760 yen (including tax)

・Total product weight (excluding packaging materials) less than 100g ・Thickness: 3 cm or less ・Up to A4 size: 360 yen (including tax)

・Products marked as ``factory direct delivery (separate delivery)'' require an additional shipping fee of 2,200 yen (including tax).

・Please contact us for packages over 10 kg.

About shipping

1.Sagawa Express, Yamato Transport, Japan Post (Delivery method is up to our store)

*We cannot accept requests for delivery dates and times both domestically and internationally.
*Delivery will be made within 3 business days once preparations are complete.
If the shipping fee is 360 yen, the item will be sent by post, but depending on the item, the item will be switched to Sagawa Express, so please pick it up.
For more information, please check the email with the subject line ``Shipping of order number #0000 has been completed.''
*Metal powders and liquids will be shipped by sea to Okinawa, Hokkaido, and remote island areas. (Delivery time: 1 week to 10 days)

2. Shipping date notification

After your order is confirmed, we will complete the shipping procedure and send you an email with the subject line ``Shipping of order number #0000 has been completed.'' For tracking your package or adjusting delivery in the event of your absence, please check the tracking number provided in the email and contact the shipping company directly. We are sorry, but we cannot specify the arrival date.

3. If the package is returned due to absence or unknown address

If the courier is not contacted within the courier storage period or the address is unknown, the product will be returned to our store. Returned products will be considered canceled and your order will be cancelled. The customer will be responsible for the round-trip shipping fee and 4% card payment fee. Thank you for your understanding.

[Courier storage information]

Sagawa Express
Storage period (including first delivery date): 8 days
Forwarding: Not possible
Yu-Pack
Storage period (including first delivery day): 7 days
Forwarding: Possible

No extended storage. Transfer destination is only possible if a corporation is specified. Please check with each delivery company for details.

About inventory

As we share inventory with physical stores, there may be times when items are out of stock.
In that case, we will contact you separately.

1.佐川急便・ヤマト運輸・日本郵便（配送方法は当店お任せとなります）

※国内・海外ともに配送日時指定お受けできません。
※配送は準備が整い次第、3営業日以内に発送致します。
送料360円の場合はポスト投函になりますが、商品によっては佐川急便に切り替え発送するため、お受け取りのご対応をお願い致します。
詳しくは『注文番号 #0000 の発送が完了しました』という件名のメールをご確認下さい。
※金属粉末及び液体物の沖縄・北海道・離島地域への発送は船便となります。（配達所要日数1週間から10日）

2.発送日のお知らせ

ご注文確定後、発送手続きをさせていただき、『注文番号 #0000 の発送が完了しました』という件名のメールを送信いたします。お荷物の追跡・不在時による配達調整につきましては、メール記載の追跡番号をご確認の上、運送会社まで直接お問い合わせください。申し訳ありませんが着日指定は承っておりません。

３.ご不在や宛先不明により荷物が返送された場合

宅配業者保管期間内に宅配業者へご連絡が無い場合または宛先不明の場合、商品は当店へ返送されます。返送された商品はキャンセルとみなし、ご注文を取り消させていただきます。その際発生した往復送料とカード決済手数料4％はお客様負担となります。あらかじめご了承ください。

［宅配業者保管情報］

佐川急便
保管期間（初日配達日含む）：8日間
転送：不可
ゆうパック
保管期間（初日配達日含む）：7日間
転送：可能

延長保管はありません。転送先については法人指定の場合のみ可能となります。詳しくは各宅配業者ご確認まで下さい。

実店舗と在庫を共有しているため、タイミングにより欠品が生じる場合があります。
その場合は別途ご連絡差し上げます。

ご利用の流れ

1. ご注文時、配送方法で 「店舗受取」 を選択します。
2. チェックアウト画面に 受取予定日時 が表示されます。
3. 当店で受取準備が整い次第、「受取準備完了」メールをお送りします。
4. 「受取準備完了」メールが届いた後、営業時間内(平日9:00～17:00)に店舗へご来店ください。
   ※「受取準備完了」メールが届く前のご来店は、商品をご用意できない場合があります。

受取時に必要なもの

商品のお受け取り時には、本人確認のため以下のいずれかをご提示ください。
・「受取準備完了」メール
・マイページの購入履歴画面
※マイページは会員専用ページです。
※代理の方がご来店される場合は、受取準備完了メールを代理の方へ転送いただくか、メールを印刷したものをお持ちください。

注意事項

• 商品のお受け取りは営業時間内(平日9:00～17:00)のみ可能です。
• お盆・年末年始は休業となる場合があります。該当期間は別途ご案内いたします。
• ご注文内容の変更（数量変更／商品追加・差し替え等）は、在庫状況により対応可否が異なります。
  ご希望がある場合はお早めにご連絡ください。
• 受取準備完了後の保管には限りがあります。
  長期間ご来店がない場合はご連絡させていただくことがあります。

店舗情報

受取場所：堀金箔粉株式会社
住所：京都市中京区御池通御幸町東入大文字町356
営業時間：9：00～17：00
定休日：土日祝
※お盆・年末年始は別途ご案内いたします。

■Overseas shipping

• Shipping costs may change without notice depending on international circumstances.
• If your region is not available and shipping charges cannot be calculated, please contact us.
• For purchases over 10 kg, please place two orders or contact us using the contact form.
• If additional shipping charges will be incurred, we will notify you by email.

　

■Precautions for each country

[Customers residing in the United States]
*When purchasing powder or liquid products, it is necessary for the customer to prove that they are not subject to TSCA regulations due to TSCA regulations.
The shipping company will contact you, so please follow the instructions and submit your signature.
*Currently, very high customs duties may be required. Please check US customs rules before purchasing.

[Customers residing in South Korea]
*Please be sure to enter your personal custom code at the time of purchase.

[Chinese-speaking customers]
*Please enter the shipping address and name in English. Customs clearance is not possible in simplified or traditional Chinese.

Your valuable opinions and feedback will be helpful to other customers and help them have a better shopping experience. Please post your reviews in accordance with the following guidelines.

1. Application of Guidelines

Horikin Leaf Powder Co., Ltd. (hereinafter referred to as "our company") has set out the conditions for customers posting and viewing product reviews (hereinafter referred to as "reviews") on this website (hereinafter referred to as "this site") in these guidelines (hereinafter referred to as "these Guidelines"). These Guidelines apply to all customers who post or view reviews on this site.

2. Purpose of Reviews

The purpose of reviews is to share customers' honest opinions and evaluations of products and to help other users make purchasing decisions.

3. Posting and Publication

Please note that posts that include content that violates the prohibited items will not be published.

• Please note that even if the content posted in a review is similar to a product that our company will develop or sell in the future, the poster will not receive any compensation or rights.
• Please be sure to read these guidelines before posting a review. By posting a review, you are deemed to have accepted these guidelines.

4. Prohibited Items

• Posts that contain language that violates public order and morals, discriminatory or insulting content, slanderous language, violent or obscene language, or other inappropriate content.
• Posts that are not in line with the original purpose of reviews, or content that violates laws and regulations.
  Posts related to religion or ideology.
• Posts that include personal information such as your own or a third party's name, address, telephone number, or email address.
• Posts that infringe on intellectual property rights such as copyrighted works, trademarks, or patents of others, especially unauthorized reproduction or quotation from other sites or books.
• Content mentioning the specific names, prices, or amounts paid for other companies' products
• Posts that intentionally manipulate ratings or reputation, or posts that we determine to be equivalent
• Posts for commercial purposes, such as product sales promotions, advertisements, or affiliate links
• Posts containing false or misleading information
• Posting the same content multiple times

5. Use of Reviews

Posted content will be used solely for display on this website without individual permission.
However, if we wish to quote or publish your content on other websites, e-mail newsletters, or other media provided by our company, in promotional materials such as catalogs and brochures, or in advertisements, we will contact you in advance to ask for your permission. Please note that no compensation will be paid to the poster in such cases. We cannot accommodate requests to remove such content.

6. Deleting or Editing Reviews

In the following cases, we reserve the right to delete reviews without prior notice to the poster or edit them to the extent that it does not affect the intent of the post. By submitting a review, posters acknowledge that we may delete or edit reviews without prior notice to the poster.

• If the review contains content that violates the prohibited acts set out in these guidelines
• If a third party makes a complaint or complaint
• If the review is otherwise deemed inappropriate by our company

7. Handling of Personal Information

• We will appropriately handle your personal information obtained when using this website in accordance with our privacy policy.
• We are not obligated to delete any information posted by posters or published by our company on this website.

8. Review Posting System

This website uses the external service Judge.me to collect and display customer reviews. When posting a review, please note and agree to the following points.

• Review content is collected and managed through "Judge.me".
• For detailed information about "Judge.me" and its privacy policy, please refer to the link below.
  If you have any questions, please contact the Judge.me Help Center.
  https://judge.me/help/en

9. Disclaimer

The poster is responsible for the content of the review they post. The company assumes no responsibility for any trouble or damage arising from the content of the review.

10. Changes to the Guidelines

Our company reserves the right to revise these guidelines, in whole or in part, at its discretion. The revised guidelines will come into effect from the time they are published on this website.

Established September 2025